Step 1: You Book Your Appointment
Whether you call, message us online, or stop in, we'll get you set up with a time that works for you. If you already have an idea of what kind of vehicle you're looking for, let us know — it helps our team have a few good options ready before you even arrive.
Step 2: You Meet With Our Team
When you get to one of our locations, you'll sit down with someone from our sales team who's there to actually listen. We're going to ask about what you need from a vehicle: how you use a car day to day, what your budget looks like, and what's brought you in. This isn't a script — it's a conversation.
Step 3: We Talk Through Your Options
Based on what you tell us, we'll walk you through vehicles that make sense for your situation. This includes being upfront about what's included with every vehicle we sell: the 4.5% interest rate, free GAP coverage, and a free service agreement. You shouldn't have to ask about these — we'll explain them clearly from the start.
Step 4: You Test Drive
If a vehicle looks like a good fit, you'll get behind the wheel. Take your time. This is your chance to see how the car actually feels, not just how it looks on the lot.
Step 5: We Talk Financing — Honestly
This is the part that makes a lot of people nervous, and it's where we try hardest to be different. We work with all credit types, good, bad, or still rebuilding. We'll walk you through your approval, your car payment, and exactly what you're agreeing to. No fine print surprises, no pressure to sign faster than you're comfortable with.
Step 6: You Review and Sign
Once you're comfortable with the vehicle and the numbers, we'll go through the paperwork together. We'd rather take an extra few minutes explaining something than have you leave with questions.
Step 7: You Drive Off — With a Plan, Not Just a Car
Before you leave, you'll know what your no-penalty turn-in option looks like, how your free service agreement works if something comes up, and when you're eligible for our six-month upgrade program if your needs change down the road. You're not just leaving with a car — you're leaving with a clear picture of what happens next.
That's it!
No hidden steps, no last-minute pressure tactics. If you've been putting off setting up an appointment because of what you've experienced at other dealerships, we'd encourage you to see the difference for yourself. Reach out to any of our four locations — D'Iberville, Douglasville, Birmingham, or Montgomery — and let's get something on the calendar.